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Lago Vista Public Library

Requesting an Interlibrary Loan

Who can use this service?

All patrons age 18 or over can participate.  Any overdue books or fines must be cleared with staff first.

When do I use it? 

If you are looking for a specific title that our library does not own, you may request to borrow it using one of two methods:

In the library catalog, login to your account. Then click on 'My Account'. Click on 'Reserves' at the top of the screen. Scroll down the page until you see "Is the library missing something? You can request that we purchase it or borrow it from another library (ILL)." By clicking on the underlined word request in that statement, a box will open and you can enter your requested item, title and author if known. The more information, the better! In the 'Additional Information' box, please state that you are requesting this item via Interlibrary Loan (ILL).


At the Circulation Desk, ask to fill out a sheet with the pertinent information. The title of the item, the author or editor, ISBN number (if known), the format of what you want (book, large print book, DVD, audio book, article), and anything specific or special instructions. Fill in your name, your LVPL card number, phone number, e-mail address (if available), and sign and date it. Give the completed form to a LVPL staff member.

What happens next? 

Our staff searches libraries within our system to locate a copy of your item.  It is sent to LVPL via USPS. LVPL will contact you when item arrives.

How long does it take? 

Due to availability, search time, and courier schedules, it may take up to 2 weeks, sometimes even up to 4 weeks, to receive your item.

How will I know when my item is available?

You will be contacted as soon as we receive the item; it will be held for you for 1 week.

When will my ILL book be due?

Books are due back two weeks after pick-up from LVPL.

What is the cost?

There is a charge of $2.50 for each ILL item, payable when you pick the item up. 

If an ILL item is returned past after its due date, the patron must pay all fines and processing costs assessed by lending library.

Should an ILL item be lost, the patron is responsible for all charges.

What else do I need to know?

LVPL may restrict the number of items requested through Inter-Library Loan by an individual patron to ensure fair, equitable, and timely service within the constraints of budget and staffing.